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The ARM Industry is a highly regulated industry. Staying complaint with such laws requires collection agencies to respect the rights of the consumer when dealing with delinquent debt, understand the purpose of these laws and how they impact our industry, and apply the concepts to your job role.
In this training path, we will go into more detail on the specific laws and regulations which must be adhered to when dealing with consumer debt and familiarize ourselves with the laws we work under. By the end of this path, you will have an understanding of the regulations that set the stage for our compliance policies and procedures.
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